Shipping

Where we ship
Within Japan only. We do not ship overseas.

Shipping charge
¥950 per order, anywhere in Japan, tax included.
Free when your products total ¥7,600 or more, tax included.

Dispatch
Dispatched within 5 business days of order confirmation. Business days exclude weekends and public holidays.

Method
Sent by courier.

Delivery date and time
We are not able to accept requests for a specific delivery date or time slot at present.

Changing a delivery address
Addresses can be changed before dispatch. Contact info@maisonpardi.com as soon as possible.

If your order does not arrive
If a parcel has not reached you within a reasonable time of your dispatch notice, contact info@maisonpardi.com with your order number.

Effective 22 August 2026.
Revised 29 September 2026.